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Frequently Asked Questions

Are you planning a break at the Schwarz Alm Zwettl, or are you currently staying with us? Here you’ll find answers to the most important questions about booking, getting here and your stay. And if anything is still unclear, our receptionists will be happy to help you in person at any time!

Can I buy tickets for local events or attractions at the hotel?

No, unfortunately this is not possible at the Hotel Schwarz Alm Zwettl.

Is the reception open 24 hours a day?

Our receptionists at the Hotel Schwarz Alm Zwettl are on hand every day from 6.30 a.m. am to 9.00 p.m.

Is the Wi-Fi free?

Yes, the Wi-Fi at our hotel, the Schwarz Alm Zwettl, is free of charge.

Is smoking allowed in the hotel?

No, smoking is not permitted at the Hotel Schwarz Alm Zwettl. However, you are welcome to smoke outdoors.

Is there a designated smoking area in the hotel?

Smoking is not permitted at the Hotel Schwarz Alm Zwettl, but there are designated outdoor smoking areas.

Are there any partnerships with local attractions?

As a guest at our lovely Hotel Schwarz Alm Zwettl, you’ll have the pleasure of visiting our partner businesses, such as the Zwettl Private Brewery, the SONNENTOR Herb Village in Sprögnitz or the Whisky Experience Centre.

What attractions are there nearby?

The Waldviertel region boasts a wealth of attractions, such as the Ottenstein Reservoir, the Blockheide Gmünd Nature Park, the Hundertwasser fountain in Zwettl, Waldland Oberwaltenreith, the Zwettl Abbey, Rappottenstein Castle, Kaesemacherwelt, Weitra Castle, Mohndorf Armschlag, Ysperklamm and the Lohnbach Falls.

See our excursion tips
Can I buy or redeem vouchers for the Schwarz Alm?

Here at the Hotel Schwarz Alm Zwettl, you can both purchase and redeem IPP Hotels vouchers.

To the voucher shop
How far is the town centre from the Schwarz Alm?

Zwettl town centre is about 5–10 minutes’ drive from the Hotel Schwarz Alm.

What if I need a taxi from the Schwarz Alm?

There are several public taxi companies operating in the vicinity of the Hotel Schwarz Alm Zwettl. You are welcome to use their services, subject to availability. Please feel free to speak to our reception staff if you require a taxi.

What public transport options are available nearby?

Our Hotel Schwarz Alm Zwettl is not located in Zwettl itself. There is no direct bus service to the hotel. We’d be happy to call you a taxi, or a member of staff can collect you from the nearest bus station.

Are there any free bathrobes?

Yes, to ensure your stay at the Hotel Schwarz Alm Zwettl is as relaxing as possible, bathrobes and towels are, of course, provided free of charge.

Is there a minimum length of stay?

From April to November, the Hotel Schwarz Alm Zwettl has a minimum stay of 2 nights at weekends.

Is there a hotel boutique?

We do not have a hotel shop at the Hotel Schwarz Alm Zwettl. However, if you have forgotten your toothbrush or toothpaste, you can obtain these free of charge from reception. Cotton buds, cotton wool pads and facial tissues are provided free of charge in your room.

Are there any framework agreements for companies or frequent bookers?

Yes, we can offer special rates to corporate guests at the Hotel Schwarz Alm Zwettl. Please feel free to contact us at willkommen@schwarzalm.at.

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Is there a tourist tax?

Yes, the local tax is collected at check-out at the Hotel Schwarz Alm Zwettl.

How many rooms and beds does the Schwarz Alm have?

Our beautiful and idyllic Hotel Schwarz Alm Zwettl has 48 rooms with a total of 95 beds.

The small Schwarz Alm Zwettl favicon in green

We look forward to seeing you!