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Arrival & Departure

Frequently Asked Questions

Here you’ll find all the key information you need for a hassle-free arrival and a relaxing start to your stay. Everything’s been sorted for your departure too, so you can enjoy your last day without any stress. And if anything’s still unclear, our receptionists will be happy to help you in person at any time!

When can I check in?

Check-in at the Hotel Schwarz Alm Zwettl is available from 2.00 p.m. Monday to Saturday, and from 3.00 p.m. on Sundays and public holidays.

By when must check-out take place?

At the Hotel Schwarz Alm Zwettl, you have until 11.00 a.m. on the day of departure to check out.

Is late check-out available?

Late check-out from the wellness area is available at any time at Hotel Schwarz Alm Zwettl for € 9.- per person. Depending on availability, it is also possible to extend your stay. Price for extending your stay:

  • until 1.00 p.m. € 25.-
  • until 4.00 p.m. € 45.-
  • until 6.00 p.m. € 65.-
Is early check-in available?

Yes, early access to the wellness area is available at any time at Hotel Schwarz Alm Zwettl for € 9.- per person.
Depending on availability, your room may also be ready for you to check into earlier.

What are the reception opening hours?

The reception at the Hotel Schwarz Alm Zwettl is staffed from 6.30 a.m. to 9.00 p.m. If you are due to arrive after 9.00 p.m., please contact the hotel by telephone. The hotel and room keys can then be left with us for your late arrival.

Can I leave my luggage at the hotel before check-in or after check-out?

Yes, the Hotel Schwarz Alm Zwettl has a luggage storage facility where you can leave your luggage before check-in or after check-out.

Is there a shuttle service?

No, the Hotel Schwarz Alm Zwettl does not offer an official shuttle service.

Is there parking available at the hotel?

Yes, the Hotel Schwarz Alm Zwettl has a large, uncovered, but free of charge car park.

Is the car park under CCTV surveillance?

No, the car park at the Hotel Schwarz Alm Zwettl is not under CCTV surveillance.

Are there electric charging points for cars or bikes?

Yes, here at the Hotel Schwarz Alm Zwettl, electric cars are welcome to be charged between 7.00 a.m. and 9.00 p.m. for a fee of € 4.- per hour. From 9.00 p.m. to 7.00 a.m., there is a flat-rate charge of € 26.- for overnight charging. Electric bikes can be charged free of charge.

Are there any bus parking spaces?

The Hotel Schwarz Alm Zwettl does not have any designated coach parking spaces. However, coach parking spaces can be reserved by contacting the hotel in advance.

Are there any motorbike parking spaces?

All parking spaces at the Hotel Schwarz Alm Zwettl can also be used for motorbikes. However, these parking spaces are not covered and are not secured.

What’s the best way to get there by car?

Drive to 3910 Zwettl in the Waldviertel and then continue towards Ottenschlag via the B36. About 2 kilometres after leaving the town, you will see the signposted entrance to our Hotel Schwarz Alm Zwettl on the right. The hotel is situated at the end of the tarmac forest road, in the middle of a beautiful forest clearing.

What’s the best way to get there by public transport?

The best way to get there by public transport is by bus. The nearest bus stop is in Zwettl, at the “Zwettl Kampparkplatz” stop. From there, we recommend taking a public taxi to the Hotel Schwarz Alm Zwettl.

Can I also get there via cycle paths?

Yes, there are plenty of cycle paths passing by, so it is also possible to cycle to our hotel, the Schwarz Alm Zwettl.

Is there a lockable room for bicycles?

Yes, our Hotel Schwarz Alm Zwettl has a locked-up cycle storage room.

The small Schwarz Alm Zwettl favicon in green

We look forward to seeing you!